CORE RETURN POLICY

It's good to have a clear picture of our expectations concerning different product states
when you return old units or sell new spare parts to us.
Based on their condition, we divide the parts into five categories.
Scroll all the way down. 

QUALITY GRADE "NEW"

New, unused parts. Needs no further explanation or photos.

QUALITY GRADE "A"

Remanufactured parts in perfect condition or new equivalent parts that have been removed from a vehicle without operating for a single minute.

QUALITY GRADE "B"

Used parts. No visible damages. Visible product ID plate (part number).
Perfect fit for remanufacturing.

QUALITY GRADE "C"

Used parts. Minor damages not inflicting basic functionality.
Still a good fit for remanufacturing. 
Will be accepted as a core unit, as long as product ID plate
(part number) is visible.

QUALITY GRADE "D"

Major damages, missing components or unusable housings.
Missing product ID plate, unreadable part number.
Not fit for an economic reman process.
We refuse to accept these old units as returns.

STILL UNSURE, OR WOULD PREFER TO ASK?